In-Home Enrollment and Orientation
We offer a range of enrollment options, with our most successful being a personalized visit to the individual’s home. During this visit, we guide participants through the enrollment process and necessary forms, as well as covering how the program works once enrollment is complete. Key topics covered include:
Self-Direction Information
Enrollment Process
Participant Paperwork
Direct Care Professional and Vendor Paperwork
Hiring and Managing Direct Care Professionals and Vendors (employees)
Timesheets and Electronic Visit Verification (EVV)
Other Onboarding Topics
Our goal is to simplify the process and have it completed as quickly and accurately as possible. Our in-home enrollment services are currently serving many communities in Wisconsin, and we continue to expand these services. Check out our in-home enrollment services coverage area in Wisconsin here.
Direct Care Professional Registry
We actively build and maintain a list of over 500 Direct Care Professionals that are available to provide in-home services. When an individual has a need for additional caregiver services or when they struggle to find high-quality Direct Care Professionals, case managers can contact us. They can use this list to connect individuals with potential Direct Care Professionals, ensuring timely and fitting support for the individual. Providing this service to case managers helps to offer a seamless approach to ensuring individuals receive the supports and services they need.
Focus is on the Participant
We recognize the value of having a personal connection and promise that each participant is assigned a contact that gets to know them and their needs. Our team is based in Wisconsin, and we answer calls as they come to us–there is no call center. We focus on understanding each individuals needs and will work with them to best deliver the supports and services they need.